Issues & crisis management
Managing the impact of a crisis on your business requires great preparation and a dedicated, proven team of people around you. Communicating in a crisis is exactly the same.
When you need us most, Hill & Knowlton has the resources and experience to immediately assemble a crisis team whose sole focus is to protect your reputation. We understand the pressures businesses face - a crisis impacts on all of your stakeholders, not just "the media".
Clients rely on us to work around the clock to support a client in crisis. With immediate access to expert consultants in the UK and across our global network, we have what it takes to offer that round-the-clock protection and strategy. We have done so in cases of world-wide insolvency proceedings, product recalls, major industrial accidents, environmental mishaps, corporate sponsorship issues, union confrontations, politically-based controversies and plant closures.
Our approach to crisis management is both practical and methodical, covering every stage of crisis preparedness, training and response:
- Preparedness: Risk analysis & auditing; Scenario planning; Developing crisis communication procedures & manuals
- Training: Media training; Crisis simulations
- Response: 24/7 press office function; Litigation support; Internal & external stakeholder communications support; Brand rehabilitation & recovery.
Our Crisis & Issues Management team also provides media, presentation and communication training courses for executives.
To discuss your requirements in complete confidence, please contact Tim Luckett on +44 (0)20 7973 4443 or email tluckett@hillandknowlton.com.
