Issues & crisis management
Look at any Annual Report and you'll find there is one priceless item that is not listed as a company asset, Reputation. Businesses spend years and invest millions of pounds building credible and trustworthy reputations to capture market share and ensure long term growth. However, in a crisis, all that effort and investment can be undone in seconds leaving investor, customer and stakeholder confidence in tatters. In some cases, liability may be assumed where there is none and organisations can cease to exist.
As well as brand promotion we are also world leaders in brand protection. In 2007, H&K drew up 50 crisis preparedness plans and managed over 250 live crises. With immediate access to expert consultants in the UK and across our global network, we have what it takes to offer round-the-clock protection and strategy. Our team helps clients prepare for, manage and recover from crises. We provide the eyes and ears to spot and manage issues that cause crises, build the defences needed to withstand attack during crises and supply the strategies to rehabilitate brands following crises.
With immediate access to expert consultants in the UK and across our global network, we offer a rapid round-the-clock response combined with a strategic approach. H&K manages a wide variety of issues and crises, including: product recalls/withdrawals; brand attacks by NGOs and activist groups; corporate restructuring; factory closures; mergers; litigation; corporate blackmail; fraud; leaked documents; pension fund black holes; system failures; hack attacks; employee activism and discrimination issues; terrorism; fires and explosions; fatalities and injuries, and corporate sponsorship issues.
To discuss your requirements in complete confidence, please contact Tim Luckett on +44 (0)20 7973 4443 or email tluckett@hillandknowlton.com
Experience:
Sudan 1